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Service Management World event – Orlando USA – November 9 – 13 2019
November 11, 2019 - November 13, 2019
November 9-13 2019, Service Management World (HDI) event Orlando USA – 3 day event including pre-conference training. At this event (with subtitle: “This Is Not Your Usual ITSM Conference Program”), November 12 will be a day full of interesting sessions including TWO sessions on VeriSM™ and the Management Mesh. Lead Author Suzanne van Hove will first explain how the Management Mesh works. Later Early adopter Scott Standen of the European Central Bank will show how they have been using the Management Mesh.