Past Events

September 20 2019 - CIO Digital Transformation event,  Shanghai - China: The Chinese version of the VeriSM book - 'Service Management for the Digital Age' will be released in China on the CIO Digital Transformation Summit on September 20 . Co-author Johann Botha will be present as keynote speaker and join the book launch ceremony. Great initiative of Sun Zhenpeng and Xubin and Denghong!      

November 9-13 2019,  Service Management World (HDI) event Orlando USA - 3 day event including pre-conference training. At this event (with subtitle: "This Is Not Your Usual ITSM Conference Program"), November 12 will be a day full of interesting sessions including TWO sessions on VeriSM™ and the Management Mesh. Lead Author Suzanne van Hove will first explain how the Management Mesh works. Later Early adopter Scott Standen of the European Central Bank will show how they have been using the Management…

November 13 - 14 - Marseille, France - DEVOPS D-Day; At this big event in the south of France, VeriSM™ will be on the program. The French DevOps-community is interested in learning more about Digital Transformation and VeriSM™.  More news on the program will follow soon.    

November 18 - 19 2019, London; itSMF UK Annual event; During this event  - on November 19 - there is a VeriSM™-track in the Program. Come and listen to some early adopters giving examples on the use of VeriSM™s Management Mesh in their organizations (Scott Standen of the European Central Bank and Steve Leach of Cloud Gateway).    

January 20-22 (online) and February 17-19 (classroom) , VeriSM Professional Training in Utrecht - Holland   EXIN is hosting a unique VeriSM™ Professional training in Europe. Great opportunity to learn  directly from Lead Author Johann Botha.  

January 28 2020, Now Box 2020  in Edinburgh.  This is the UK's only independent event designed for all levels of ServiceNow® users . An opportunity to meet ServiceNow® customers and some of the most influential names in the industry. 20 speakers and hosts in one day! One of them will be Chief Architect of VeriSM™, Claire Agutter, who will take part in the panel discussion in the afternoon on training and certification. More advice on VeriSM™ training and certification can be found…

March 10 2020, Atlassian in Scotland.  A full-day partner event of Atlassian in Scotland. Claire Agutter - Chief-Architect of  VeriSM™ - will be there to discuss the future of service management. Come and say hello and ask her all your VeriSM-questions!

May 6 2020, webinar 'Getting started with VeriSM™' - itSMF UK  with Chief Architect Claire Agutter. In this webinar, we’ll discuss a practical 10 step approach to digital transformation using VeriSM™, with examples from organisations around the world. We’ll consider how to create a learning culture in your organisation, and outline further resources that you can use after the webinar is complete.will be there to discuss the future of service management. Come and say hello and ask her all your…

On 11 June InfraVision will be hosting the first online Service Management Conference. Their theme is: 'Let's adjust to the situation we are all in and meet each other online. Join us for a full day of inspiration and ideas to help your service organization regain that competitive advantage.' There will be a rich variety of trend watchers, VeriSM™ and SIAM™ subject matter experts and customers willing to contribute to this conference and to inspire you with their stories and ideas. For…

June 24 and 25, an online workshop takes place specifically aimed for Consultants. These will be two half-day sessions starting at 13.15 CET. VeriSM authors, adopters and consultants will guide you through all aspects of 'VeriSM in action'. For more details about the price and program: see here.