In this white paper, Satya Misra of HCL describes that the focus is on how you can apply the VeriSM model in XaaS where cloud services become the preferred way of doing the business of IT. At HCL, the VeriSM model is applied in its varied Service Management solutions. This is particularly designed to meet the requirements of a consumer driven operating model. This covers the new Service Management principles, a balanced Management Mesh & service lifecycle value steams that are required to manage disruptive delivery models like Cloud & DevOps, along with the highest level of autonomics and Orchestration.
VeriSM allows organizations to deliver services as desired by their business by reducing time-to-market to implement new requirements for new or modified services; or to fix problems or vulnerabilities that exists within the service. Thereby, creating a more flexible consumption model for using cloud services by focusing on automation and integration of the IT activities. Read more in: VeriSM™ Applied in a XaaS Model White Paper – Satya Misra