Home

Launch of 10 steps to adopting,
adapting and applying 
VeriSM™

Read more on the webinar and material of 10 steps to successful
Digital Transformation by adopting, adapting and applying VeriSM™
Read More
0

Team

0

Contributors

0

Books

0

Pages

0

Case Studies

0

Real World Examples

0

Languages

0

Countries providing certifications

What is VeriSM™

VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes. VeriSM™ supports organizations to succeed in the world of digital services, using all organizational capabilities, from IT to Marketing and Finance to Customer Service, in order to deliver value.  
VeriSM™

V alue-driven

E volving

R esponsive

I ntegrated

S ervice

M anagement

Discover VeriSM™

VeriSM™ helps organizations to define their service management principles. These principles will be relevant to all products and services, and include areas like security, quality, cost and risk.

Certifications

VeriSM™ training & certification scheme on three levels: VeriSM™ Foundation, the introductory level covering the terminology and basic concepts; VeriSM™ Professional, for those wanting to further their career and learn more about how to apply the approach in practice. VeriSM™ Leader certification is expected in 2020.

Official Training

Become an Accredited Training Organization (ATO) for VeriSM™ via one of the Exam Institutes.

Body of Knowledge

December 2017 the first publication ‘VeriSM™ : a service management approach for the digital age’ was launched.  October 2018 it was time for the second publication in this Body of Knowledge: ‘VeriSM™ : Unwrapped and Applied’.

Free Resources

Free material like VeriSM™ – terminologie, whitepapers, webinars and other supporting material is available here

Meet all authors and contributors from VeriSM™ books

VeriSM™ SM for the digital age        VeriSM™ Unwrapped and Applied

Get in touch

Please let us know if you have any questions or remarks, wish to contribute in any way to VeriSM™ or if your organization would like to partner with the owner of VeriSM™, IFDC. You can contact us by sending an e-mail to: info@ifdc.global