Real World Examples
Countries providing certifications
What is VeriSM™
VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes.
VeriSM™ supports organizations to succeed in the world of digital services, using all organizational capabilities, from IT to Marketing and Finance to Customer Service, in order to deliver value.
VeriSM™ helps organizations to define their service management principles. These principles will be relevant to all products and services, and include areas like security, quality, cost and risk.
VeriSM™ training & certification scheme on three levels: VeriSM™ Foundation, the introductory level covering the terminology and basic concepts; VeriSM™ Professional, for those wanting to further their career and learn more about how to apply the approach in practice. VeriSM™ Leader certification is expected in 2019.
Become an Accredited Training Organization (ATO) for VeriSM™ via one of the Exam Institutes.
Body of Knowledge
December 2017 the first publication ‘VeriSM™ : a service management approach for the digital age’ was launched. October 2018 the second publication is there: VeriSM™ : Unwrapped and Applied.
Free material like VeriSM™ – terminologie, whitepapers, webinars and other supporting material is available here