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Launch of VeriSM™:
Unwrapped and Applied

IFDC is proud and happy to announce that the 2nd VeriSM™
publication is now ready and available through Van Haren Publishing.
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What is VeriSM™

VeriSM™ is a service management approach for the digital age that helps service providers to create a flexible operating model to meet desired business outcomes.

VeriSM™ supports organizations to succeed in the world of digital services, using all organizational capabilities, from IT to Marketing and Finance to Customer Service, in order to deliver value.  

VeriSM™

V alue-driven

E volving

R esponsive

I ntegrated

S ervice

M anagement

Discover VeriSM™

VeriSM™ helps organizations to define their service management principles. These principles will be relevant to all products and services, and include areas like security, quality, cost and risk.

Certifications

 

VeriSM™ training & certification scheme on three levels: VeriSM™ Foundation, the introductory level covering the terminology and basic concepts; VeriSM™ Professional, for those wanting to further their career and learn more about how to apply the approach in practice. VeriSM™ Leader certification is expected in 2019.

Official Training

 

Become an Accredited Training Organization (ATO) for VeriSM™ via one of the Exam Institutes.

Body of Knowledge

 

December 2017 the first publication ‘VeriSM™ : a service management approach for the digital age’ was launched.  October 2018 the second publication is there: VeriSM™ : Unwrapped and Applied.

Free Resources

 

Free material like VeriSM™ – terminologie, whitepapers, webinars and other supporting material is available here

Get in touch

Please let us know if you have any questions or remarks, wish to contribute in any way to VeriSM™ or if your organization would like to partner with the owner of VeriSM™, IFDC.

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